Plan and buy with our app

Simple, fast and so much more. All in one. In our app you can buy all our different tickets.

The app also includes many smart features that make it easier to travel. Download the tabussen.nu  app free of charge from the App Store or Google Play.

Smart features

In our app, you can buy several different types of tickets: period, punch and single tickets. You can also search for journeys between/in and buy tickets within the rest of Norrland counties with the app. Create an account in the app and you can use the features to the fullest and secure your tickets.

Searching and buying trips

You can search and buy tickets both for regional bus trips and city transport in Västerbotten, Norrbotten, Jämtland and Västernorrland. You can buy single tickets, period tickets and punch tickets.

Here's how:

• Go to "Search & buy" and specify which route the ticket should be valid between. You can either type in a stop, address, use your current location or move the cursor over the map to the desired stop.
• Choose your trip – the ticket is not linked to a specific departure, you can change your mind and use the ticket on another departure on the same route.
• Then click on "Select ticket and age". Choose the correct age category and number of tickets.
• Do you want a different ticket than a single ticket? Click on "Enkel" and then choose between punch (rabatt), period or the entire county (hela länet). When choosing a discount ticket – choose how many trips you want to buy, 6 or 10.
• Enter your preferred payment method, you can pay with Swish, debit/credit card or Klarna.
• Once you have selected the product you wish to buy, click on "Buy".
• Choose between activating the ticket immediately or activating the ticket manually at a later time. Activate your ticket when you are ready to use it! Otherwise, it is not valid. Remember that your days for the period ticket start as soon as you activate it. So wait to activate it until just before you get on the bus.
• Finally, to complete the purchase, drag the wallet icon over the text "slide to purchase"

Give away a ticket to someone else

Only tickets that are not activated can be given away. If you have given the ticket away to someone else, you have transferred the ticket and cannot change your mind. In other words, you will not get a ticket that you have given away back.

Both sender and recipient of the ticket must have a registered account.

Here's how:

• Select "Tickets".
• Tap the icon in the top right corner.
• Select "Give away ticket".
• Specify which ticket is to be given away.
• Enter the recipient's email address, and then confirm.

The ticket is then immediately available to the recipient, on his or her default fare medium. If you only use the app, then the app is your default fare medium.

Lend a ticket

Activated 30, 60, 90 and 120 days period tickets can be lent out and are then lent out until 04:00 the following day. The ticket will automatically return to the ticket owner at 04:00.

Both sender and recipient of the ticket must have a registered account.

Here's how:

• Select "Tickets".
• Tap the icon in the top right corner.
• Select "Lend ticket".
• Specify which ticket is to be lent out.
• Enter the recipient's email address, and then confirm.

Please note, the possibility to lend out a ticket is blocked for 5 minutes after you've had your ticket open (presented ticket code). A ticket can be lent out 10 times per 30 days. Users you lend out to are saved to your "friends list" and cannot be replaced until after 180 days. You can have up to 3 users on your friends list.

The ticket is then immediately available to the recipient, on his or her default fare medium. If you only use the app, then the app is your default fare medium.

It is not allowed to lend out tickets in exchange for financial compensation.

Create an account in the app

To secure your tickets and to be able to use all the features. You can search for a ride and buy a ticket without having an account, but then you won't be able to use all the features and services. 

Create an account, here's how:

• Go to "More" and then "My Profile".
• Click the Create a Profile button.
• Fill in your email and click next.
• You will receive an email to your email, open the email, click on the link and enter a password.
• Go back to the app, now you are logged in.

You can also create an account on My Pages and then log in to the app with the same user details.

Get a receipt for the ticket by email

Here's how:

• Click on "My tickets".
• Click on the button in the top right corner.
• Select "Send receipt to email".
• Drag the ticket(s) you wish to send a receipt for to the right side of the screen.
• At the bottom, click on "Send X receipts to my email".
• Enter your email.
• Click on "Send receipt for each purchase" if you want a receipt to be sent automatically for each new purchase.
• Finally, click "Send Now".
  Please check that the receipt has not ended up in the spam folder.

Personal travel habits are protected by confidentiality from third parties. We are therefore unable to disclose any information containing details that could reveal a person's travel habits, travel history, or travel patterns. In our app, you can enable automatic receipts for your tickets under the "More" tab. The receipt provides the date and time of purchase, as well as the ticket type.

Real-time information

See the bus's estimated arrival and departure time

Here's how:

• Go to "Plan & Buy" and specify which route you want to see information about.

 You can either type in a stop, address, use your current location or move the cursor over the map to the desired stop.

• Select your trip.
• Here you can see both the timetable time and whether the bus will come before or after the expected departure or arrival time.

See where the bus is on the map

Here's how:

• Go to "Search & Buy" and specify which route you want to see information about.

 You can either type in a stop, address, use your current location or move the cursor over the map to the desired stop.

• Select your trip.
• Scroll down to the map.

Choose to receive a reminder when your bus departs

Here's how:

• Go to "Plan & Buy" and do a travel search between which stops you want to travel.
• Select departure
• Click on "Reminder"
• Tick "reminder"
• Choose the day you want the reminder and how far in advance you want it.
• You can also choose a one-timer reminder.

Find the nearest stop

Here's how:

• Go to "Stops".
• Click on the text field at the top.
• Allow the app to use location data.
• Then your nearest stops are listed based on your current location.

This will come a little later in the app

• Save your favorite trip and get information about any disruptions.

The expanded ticketing partnership 

The app is part of the an extended ticket collaboration that we are doing together with the counties of Norrland.

• Read more about the extended ticketing partnership